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privacy policy
At Kids Empire (“company”, “we”, “us”, “our”), we respect your privacy and want to protect your personal information. In this Privacy Policy, Company shall mean collectively Kids Empire and its affiliates, any related individuals, and subsidiaries, and any of their trustees, directors, officers, shareholders, members, employees, representatives, consultants, attorneys, agents, suppliers, distributors, licensees and/or licensors (“Affiliates”). We collect, use, secure and disclose information about you when you access or use our website located at https://www.kidsempire.com (the “Website”), use our mobile application (the “App”), when you apply for a job through our Website, when you visit us at one of our parks, and when you interact with us through any other websites, pages, features, or content owned and operated by us that direct to this Privacy Policy (collectively, the “Services”).
At Kids Empire (“company”, “we”, “us”, “our”), we respect We follow this privacy policy in accordance with the applicable law of the United States and those of its states in which we operate.
You can click on the following links to go directly to the corresponding sections of this Privacy Policy.
Our Services collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”).
We may collect the personal information and sensitive personal information categories listed in the table below. We do not knowingly collect sensitive personal information of children under 16 years of age, nor do we sell or share children’s’ personal information with third parties for cross-context behavioral advertising.
In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
Category | Examples | Business Purpose | Categories of third parties with whom data is shared/sold |
---|---|---|---|
Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers. If you complete our waiver form on our website or use our mobile App to complete our waiver form, we collect the following information: first name, last name, email address, home address, phone number and date of birth.If you apply for job and fill out the application form available at https://www.kidsempire.com/apply-now/ (the “Application Form”), we collect your full name, address, phone number, email, birth day. | This information is used to identify a user within the Services, to personalize the Services and share with you updates about our new products and services. Information shared through the Application Form is used solely to process your job application. | We share this information with third-party service providers, analytics, advertising and marketing partners, our affiliates, and otherwise as might be required for legal or regulatory purposes. Information shared through the Application Form can only be shared with our affiliates and services providers to effectuate your job application request. For more detailed information please see section “How We Share Your Information” below. |
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A first and last name, physical address, and telephone number. Your physical address can be collected only if you share these with us thought the Application Form or signing a waiver on our Website or the App. | This information is used to identify a user within the Services, to personalize the Services and share with you updates about our new products and services. Information shared through the Application Form is used solely to process your job application. | We share this information with third-party service providers, analytics, advertising and marketing partners, our affiliates, and otherwise as might be required for legal or regulatory purposes. Information shared through the Application Form can only be shared with our affiliates and services providers to effectuate your job application request. For more detailed information please see section “How We Share Your Information” below. |
Internet or other similar network activity. | Such as your interaction with our Website, App, or advertisements. | On the Website or in the App, we will record your session for UX monitoring to improve our Services. | We share this information with third-party service providers, like Datadog to help us improve our Services, for analytics purposes, advertising and marketing partners, our affiliates, and otherwise as might be required for legal or regulatory purposes. For more detailed information please see section “How We Share Your Information” below. |
Geolocation data. | Physical location or movements. | We use your location data to display the nearest location based on the user’s geolocation. | We share this information with third-party service providers, like Google Maps. For more detailed information please see section “How We Share Your Information” below. |
Your Transaction Information | Such as your payment information, billing address, and the products and services purchased. | We use this information only to complete your transactions, process your waivers, and fulfill other requests; | We may share some of this information with our service providers to effectuate your payment transactions. For more detailed information please see section “How We Share Your Information” below. |
Video and Audio Information | Such as through our security cameras and CCTV systems. | To support our own internal business purposes, such as for data analysis, audits, security and fraud monitoring and prevention, developing new products and services, and improving your experience at our parks and on our Services. | This information is shared only with our service providers who help us ensure you are safe when you visit our parks. For more detailed information please see section “How We Share Your Information” below. |
Sensitive personal information | We collect precise geolocation when you are using our App and has allowed sharing your precise geolocation in the App, account log-in information and passwords, payment information. We also collect children’s personal data thought our App provided by the parent. Please see “Children’s Privacy” for more information. | This information is collected in order to process transactions, comply with laws, manage our business, or provide you with services. Note that we do not use such information for any purposes other than to perform our Services, provide the goods or services that you requested, or for purposes otherwise permitted by the applicable law. | We may share some of this information with our service providers to effectuate your payment transactions, ensure security of our services, enable functionality of our Services and process your job applications. |
We do not collect any sensitive personal data as defined by the applicable laws and we do not draw inferences from your personal information to build your consumer profile.
Our Services obtain the categories of personal information listed above from the following categories of sources:
Other information is collected from you automatically when you navigate through our Website or the App. We collect this information to provide customized Services, content, and other information that we think may be of interest to you.
We may also use various methods and technologies to store or collect Usage Information (“Tracking Technologies”). Tracking Technologies may set, change, alter and/or modify settings or configurations on your device. A few of the Tracking Technologies used on our Website, include, but are not limited to, the following (as well as future-developed tracking technology or methods that are not listed here):
We may use Tracking Technologies for a variety of purposes, including: (i) to allow you to use and access the Services, including for the prevention of fraudulent activity and improved security functionality; (ii) to assess the performance of the Services, including as part of our analytic practices or otherwise to improve the content, products or services offered through the Services; (iii) to offer you enhanced functionality when accessing the Services, including identifying you when you sign into our Services, keeping track of your specified preferences and/or to track your online activities over time and across third-party Services; and (iv) to deliver content relevant to your interests on our Services and third-party websites based on how you interact with our content.
We may use the personal information we collect for one or more of the following purposes:
We may share information about you, including your personal information, with third parties in certain circumstances, including:
Within Our Corporate Organization. With affiliated businesses within our corporate organization, such as other parks, or companies within the Kinds Empire corporate family and our current and future parents, affiliates, subsidiaries, franchisees, and/or other companies under common control and ownership to help maintain and improve our Services and other offerings.
With Business Partners. With business partners and other third parties, such as promotional partners with whom we partner to offer contests or other joint-promotional activities.
With Service Providers.With service providers, who may have access to or need to process your personal information in order to provide us with services. These services may include, among other things, to help us fulfill your requests, to create or maintain our databases, to research and analyze the people who request products, services, or information from us, to prepare and distribute communications, to respond to inquiries, website hosting, customer relationship management, to deliver advertising-related services, analytics and market research, to process payments, process authentication and log-in information, backup, storage, payment processing, analytics and other services. These third-party service providers may have access to or process your personal information for the purpose of providing these services for us. We do not permit our third-party service providers to use the personal information that we share with them for their own commercial purposes.
Analytics:We may collect, and we may engage third-party analytics providers to collect, metrics and information regarding your use of the Services, including evaluating how visitors use our Website or App to develop new features, improve existing features or inform sales and marketing strategies. When we process these data, any personal information is anonymized.
Advertising and Marketing Partners: We may use third-party advertising partners like Google Analytics, Insign.LA a marketing agency and other similar services to serve advertisements on our Services and on selected websites and mobile applications operated by others. These companies may set their own cookies or use similar web technologies to collect information about your online and mobile device activities over time and across different websites. These companies then may direct advertisements to you based on your interests as suggested by the history of your visits to our Services.
Legal or Regulatory Purposes: We share information with governmental and regulatory entities as necessary to fulfill our legal obligations.
We may disclose your personal information to third parties in limited circumstances such as (i) to comply with our legal and regulatory obligations, (ii) to make or defend legal claims, (iii) to protect against the fraudulent activity of the account holder and/or others, (iv) to enforce our Terms of Service and this Privacy Policy, (v) for internal operations (including, but not limited to, research, statistics, review of our company’s practices under the authorization of a state or national licensing board, or as necessary to properly respond to an inquiry or complaint from such a licensing board or organization); and (vi) to disclose as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to protect our operations or those of any of our affiliated parties; (c) to protect our rights, privacy, safety or property, and/or that of our affiliated parties, users or others; and/or (d) to allow us to pursue available remedies or limit the damages that we may sustain; (iv) in conjunction with a prospective purchase, sale, or merger of all or part of our company, provided that we take appropriate precautions (for example, through a written confidentiality agreement) so the prospective purchaser or merger partner does not disclose information obtained in the course of the transaction.
We may aggregate, de-identify, and/or anonymize any information collected through the Services to the extent that such information is no longer linked to your personally identifiable information. We may use and share this aggregated and anonymized information (non-personal information) for any purpose, including without limitation, for research and marketing purposes, and may also share such data with our Affiliates and third parties.
We will retain your personal information for as long as your account is active or as needed to provide you Services and as necessary to comply with our legal obligations, resolve disputes and/or enforce our agreements. If you wish to cancel your account or request that we no longer use your personal information to provide you Services, you may contact us as described in the “Contact Us” section below.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
You must be at least 13 years old to use our Website or App. We do not share personal information of children under 16 for targeted advertising. If we become aware that a child under the age of 13 has provided us with personal information, we will delete the information from our records. However, we may collect personal data of a child under 13 directly from parents or legal guardians in order for them to complete the waiver form available on our Website and in the App.
You must be at least 13 years old to use our Website or App. We do not share personal information of children under 16 for targeted advertising. If we become aware that a child under the age of 13 has provided us with personal information, we will delete the information from our records. However, we may collect personal data of a child under 13 directly from parents or legal guardians in order for them to complete the waiver form available on our Website and in the App.
If you have any questions about your children’s privacy please contact us as described in the “Contact Us” section below and include “Children’s Privacy” in the subject line.
Some states have enacted privacy laws that provide consumers with specific rights regarding their personal information. The scope of your rights may vary depending in which state you reside. This section generally describes your rights and explains how to exercise those rights.
Other marketing communications. You can opt-out of receiving marketing communications from us by going to privacy@kidsempire.us and providing the names/email address that you would like removed from our marketing databases and added to our “Do Not Contact” list or by following the unsubscribe instructions included in our marketing communications.
If you would like to exercise any of these rights (including the right to appeal), please contact us:
We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, to process transactions and facilitate customer requests, and/or to protect against fraud and other misuse of our Services. We will take reasonable steps to verify your identity prior to responding to certain of your requests. The verification steps will vary depending on the sensitivity of the personal information.
Your request must:
We cannot respond to your request if we cannot verify your identity or authority to make the request and confirm that the requested personal information relates to you. In order to verify your identity, we will generally require the matching of sufficient information you provide us to the information we maintain about you in our systems. Please provide your name, email address in the original request, as well as an explanation of the right you wish to exercise. We will use the information provided in a request solely to verify your identity or authority to make the request and to review and comply with the request. If you do not provide this information, we may not be able to verify or complete your request in all circumstances.
Authorized Agent. You may designate an authorized agent to submit a request on your behalf to access or delete your personal information. To do so, you must: (1) provide that authorized agent written and signed permission to submit such request; and (2) verify your own identity directly with us. Please note, we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact us at privacy@kidsempire.us.
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
If you are age 16 or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). We do not sell the personal information of consumers we actually know are less than 16 years old, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 15 years old, or the parent or guardian of a consumer less than 13 years old. Consumers who opt-in to personal information sales may opt-out of future sales at any time.
To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link:
Do Not Sell or Share My Personal Information
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by following the same link.
We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on the Website and update the notice's effective date. Your continued use of our Website or App following the posting of changes constitutes your acceptance of such changes.
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your information described here, your choices and rights regarding such use, or wish to exercise your rights, please do not hesitate to contact us at:
Phone: 1-855-KIDSEMPIRE
Website: https://www.kidsempire.com/contactus
Email: privacy@kidsempire.us
Postal Address:
8605 Santa Monica Blvd, Los Angeles, CA 90069
Attn: Legal Department
We Respect your Privacy
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